Return Policy
Return & Refund Policy
At shoppopcharm, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.
Return Conditions
- You may request a return within 14 days of receiving your order.
- Items must be unused, in their original packaging, and in resellable condition.
- Certain products (e.g., clearance items, customized goods) are non-refundable.
Return Process
- Contact our customer service at info@shoppopcharm.com
- Provide your order number and reason for return.
- Once approved, ship the product back to our designated warehouse.
Refunds
- Refunds will be processed within 5–7 business days after we receive the returned item.
- Shipping fees are non-refundable.
Exchanges
If you received a defective or incorrect item, we will arrange a replacement at no extra cost.
